TransECHO Promotes Knowledge Sharing to Improve Care of Transgender Patients

The National LGBT Health Education Center at The Fenway Institute is excited to announce the launch of Transgender Health ECHO, a collaborative educational program centered around improving care for transgender and gender non-conforming patients. TransECHO is part of the larger Project ECHO initiative, a learning and guided practice model for health centers and health care providers to both expand and share their knowledge across organizations.

Project ECHO is a way to decentralize knowledge by having experts teach health care providers more about specialty health care through video conferencing. The goal is that participants can then integrate this care into their own sites. Each session combines a short didactic presentation with multiple case presentations. Participants take turns presenting cases, and then recommendations are solicited first from the other participants and then by the expert faculty panel. TransECHO examines the health and wellness needs of a specific population – in this case, transgender and gender non-conforming people.

Through the use of the groundbreaking Project ECHO model, participating health centers will work alongside one another to create systems of care that fully support transgender and gender non-conforming patients. The knowledge sharing promoted by TransECHO is an opportunity for health centers and providers to learn from experts and apply those learnings to increase the availability of culturally-responsible, comprehensive primary care for transgender and gender-nonconforming people.

Participants in TransECHO are given the following learning objectives:

  1. Improve their own ability and their organization’s ability to provide high- quality care for transgender and gender non-conforming patients.
  2. Assess and expand their organization’s capacity to create an affirming environment for transgender and gender non- conforming patients.
  3. Build relationships with other organizations that will facilitate peer learning experiences, both during the ECHO sessions and beyond.
  4. Develop and refine strategies that enable their organizations to collect and utilize sexual orientation and gender identity data to improve health services and patient outcomes.

“Besides merely teaching the clinical ins and out, TransECHO also builds collaboration and community; one of the outcomes is to decrease isolation of health centers who participate,” said Laura Kissock, Program Coordinator – Division of Education and Training at The Fenway Institute. “We also encouraged participating organizations to have a care team involved from their organization, including a medical provider, behavioral health provider, and case workers.”

For more information and to learn how to join, click here or email

Want to receive email updates about what’s happening at Fenway Health? Sign up here.



Leave a Reply